Returns
Embelled Favors prides themselves with the quality of products sold , we hope you are pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, you may request a return authorization within 30 days of receipt.
Some items are non-returnable and non-refundable such as edible, personalized, cosmetic and personal care items. Due to the nature of these items, all sales are final. Some examples of non-returnable items are manicure and pedicure sets, lip balms, lollipops, drink mixes, jelly, honey, and flip flops. Please note: If your gift was purchased from a 3rd party retailer we are unable to accept your return. Your return authorization number (RA#) will expire 30 days after issuance. Then please follow these easy steps.
Refunds (if applicable)
Enter the RAN in the space provided on the return label, which is part of the packing slip received with the shipment.
Affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return that are not in resale condition.
PLEASE TAKE NOTE: The end consumer is responsible for shipping. We do not refund shipping charges. No credit is given for lost packages.
How long before I receive my refund?
After we receive your package and inspect the items, you will receive an email confirming the credit total that has been issued. Credit should appear on your card in 3 to 5 business days. Please allow adequate time for your banking institution to process the credit.
If you have any questions and would like to speak with a customer relations advisor, you can email us : info@embelledfavors.com
